February 2, 2021
Trust is a crucial component of the service industry because without trust, how can you build a solid partnership? We’ve seen it in our business as well — back in the spring, COVID-19 gave new importance to hiring a commercial cleaning provider. Over the past months, Image One has worked with countless businesses to make sure they can keep their doors open by providing top of line disinfection services. Unfortunately, some industry brands don’t follow through on their promises; we want to help you avoid any potential commercial cleaning catastrophes.
How to Approach Your Situation Carefully
Janitorial work might not seem like rocket science, but there is undoubtedly a difference between amateur work and what brands like our commercial cleaning company can provide. So if you want to make a wise investment in your business, there are a few ways to assess a vendor before you sign on the dotted line.
Be Aware of Warning Signs
Reputability: First, get to know the people behind the brand and other like-minded business owners who can provide a testimonial. Other business owners will be able to shed some light on their experience, which will help guide your decision as you move forward. If the commercial cleaning provider that you contact has no references, we advise that you look elsewhere.
Pricing: This part of the process is incredibly important yet often overlooked. No commercial cleaning company should be ready to send you a quote before visiting your facility or having experience working with you in the past. Remember that your situation is unique, no matter the size of your facility. The best way for a commercial cleaning company to provide an accurate quote is to always conduct a preliminary audit before thinking about what services best fit the job at hand.
Communication: Now more than ever, your commercial cleaning provider must maintain consistent contact throughout your agreement. The company you choose might work odd hours; however, it’s still essential that you receive frequent updates to ensure you’re making the most for your budget.
How Image One Can Help
Image One has worked with facility managers and business owners across various industries, and we have worked on mastering our craft for years now. We care about our client’s full experience, from your initial inquiry to our last day of service.
To ensure that you make a wise investment in your business, we are always more than willing to get you in touch with clients who’ve hired us in the past. Additionally, Image One will not hand you a quote until we’ve fully assessed your situation and can confidentially hand you over a customized cleaning service package that meets your needs. Finally, our team utilizes communication software to make accessing your information and contact info a breeze.
The Image One experience always puts the customer first, and we can provide you the cleaning experience you deserve. If you want to learn more about hiring Image One as a commercial cleaning provider, contact us today!
If for some reason you are not completely satisfied and we can’t resolve your concerns, we offer a return of up to 100% of one month’s fees.