What You Should Look for When Hiring a Cleaning Service
April 26, 2018
There are numerous cleaning services. Keep in mind these aspects when you are choosing a service.
How Much Experience They Have
The appearance of your office is part of the impression that you make on potential clients. The more experienced cleaning services can be more expensive than a newer service just starting, but you will quickly notice that the more experienced service is worth the price.
What Other Customers Does the Service Have?
If the service you hire works primarily in factories and you are a corporate office, you might find that the service is of lower quality. Determining which specific companies they have worked for can be helpful, because you can contact those companies for references and learn if the cleaning company has experience in the type of cleaning you need.
How They Deal With Employee Turnover or Absences
You need to be able to depend on your cleaning service. Here are some questions that you can ask to clarify how a service deals with absence:
- Do you have a clear and specific plan in place for delegating responsibilities?
- Do you have knowledgeable backup cleaners who can replace the primary cleaner during absences?
- Do you perform background checks on your employees?
These questions can give you a good idea of how well a service handles employees and how prepared it is for sudden shifts in workers.
What Is Their Quality Assurance Policy?
Try to find a company that is willing to send higher-level people to make sure you are satisfied. Make sure that its employees care about the quality of their work and can correct problems if you are not satisfied.
What Other Services Do They Offer?
If a cleaning service can offer many services and still do good work, it is obviously the ideal choice. It will be easier in the future if you can use one cleaning service to do multiple tasks instead of needing to hire multiple services.
If for some reason you are not completely satisfied and we can’t resolve your concerns, we offer a return of up to 100% of one month’s fees.