September 22, 2020
At Image One, all our time in the janitorial cleaning services industry has taught us that our clients’ experiences matter most. When you hire the Image One team, we treat our relationship with you like we would any important business partnership. Transparency, efficiency, and professional results are all things you can expect from our team. Here, we’ll take a look at the overall Image One experience and how we can help make a difference for your business.
Our Detailed Onboarding
No matter what anyone tells you, every client in our business is different. While we do have experience cleaning facilities within the same industry, it’s incredibly rare that we give the same advice to each of our clients. In order to fully assess your situation and give you a price that suits your budget, our team will conduct a detailed walk-through of your property.
The fact is, no commercial cleaning company can give you fair pricing without doing so; however, there are plenty of cleaning businesses out there that will try to assess your property over the phone. It rarely works because there are usually too many variables to consider that can’t be fully understood unless one tours the property. How many people are in your facility at once? Do you currently prioritize cleaning for health? How large is your space? We want to understand it all, including your pain points and concerns, so we can come up with the perfect cleaning package for your unique situation.
Part of providing the best possible janitorial cleaning services experience means keeping your information organized. Our Intelliclean system has made it easier than ever for us to organize your important information and keep our team on schedule. If you ever need to make changes to your services, you can request that easily through this proprietary software. Our electronic systems also make it simple for you to communicate directly with your Image One representative so you won’t have to worry about any missed messages. Communication is important for any business relationship, which is why we have focused so heavily on perfecting it for your benefit.
Our decades of experience have taught us that there is nothing more important than following through on a promise. Our mission has always been to provide premier commercial cleaning services at affordable prices backed by professional results. If for some reason you’re not completely satisfied and we can’t resolve your concerns, we offer a return of up to 100% of one month’s fees. We guarantee results because each member of our team undergoes extensive and comprehensive training to handle all of your cleaning requests. At Image One, we treat customers the same way we’d want to be treated, so you can trust you’re in good hands.
Do you have any questions about our janitorial cleaning services? Give us a call and an Image One representative will be able to help you!
If for some reason you are not completely satisfied and we can’t resolve your concerns, we offer a return of up to 100% of one month’s fees.