Recruiting and Retaining Top Talent

June 10, 2017

Running a successful cleaning service hinges on recruiting and retaining the right team of employees. Janitorial workers are the lifeblood of any good cleaning company but can sometimes be difficult to keep on staff. Ensuring you hire people who are committed to your company and in it for the long haul can keep your franchise ahead of the competition. Use these tips to make 2018 your best year yet.

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Use Referral Bonuses to Find Reliable Staff

If you have a solid team or at least a few great employees you can trust, establish a referral program with bonuses for workers who can refer similar talent. Put the word out in your business that if an employee refers a friend (who stays with the company for at least 90 days or a similar setup), the employee can receive a bonus. Asking your employees for help with hiring can improve the odds of finding better workers.

Learn What to Look for in Top Talent

Hiring the right people is one of the main ways you can be successful as a franchise owner. Having an eye for who to hire can make a significant difference in the success of your recruiting efforts. A high-quality cleaning employee should be reliable, detail-oriented, and respectful of clients. Ideally, an employee should enjoy cleaning and be the type of person who feels fulfilled by making a space better than it was before. Of course, you should also complete reference checks and background checks to make sure you’re hiring a person you can trust.

Retain Good Employees for Years to Come

If you find and recruit a great hire, the challenge then becomes how to retain him or her for the long haul. Offer attractive reward programs, bonuses, and employee recognition events. Something as simple as an Employee of the Month program can help top performers feel appreciated. Create a workplace that’s fun, rewarding, and fair to give good workers a reason to stick around.