3 Ways Our Team Follows Through on The Image One Professional Cleaning Company Guarantee
February 4, 2020
Are you searching for a professional cleaning company that provides transparency and visible results? Have you checked out Image One Facility Solutions? Our team determined that the janitorial franchise industry currently lacks an option that prioritizes complete client satisfaction. Discover a couple of the ways Image One follows through on our guarantee for all our customers.
1. Maintaining Client Communication
Communication is invaluable; as a supplier, you gain some useful information and perspective about a business’s needs. Usual complaints concerning professional cleaning companies are easily avoidable with consistent communication and a clear understanding of expectations. At Image One, we are in the business of alleviating our clients’ stress and allowing them to focus on the big picture. Image One has also mastered the art of keeping track of our clients’ feedback. Our Intelliclean™ system is used to gather client information and maintain consistent communication with them and our corporate headquarters. With every bit of input organized on our dedicated network, your Image One contacts have all the resources to serve you best.
2. All-Encompassing Suite of Services, Addressing Multiple Areas
When you bring on Image One Facility Solutions, we do not simply show up, gather you rubbish, and leave. You’ll be surprised: there are multiple areas of your office space that are collecting germs and bacteria without clear warning signs. Image One’s service providers are not just specialists in cleaning only rugs or windows. We are specialists in providing an overall professional image. Our team is meticulous, ensuring every area we touch meets our highest standard. We realize that the appearance of your workspace speaks to how you do business. We want to help improve your image.
3. Keeping Ourselves Accountable
Although other professional cleaning companies preach professional results and complete satisfaction, do they also put it in writing or hold themselves accountable? After you bring on Image One Facility Solutions, if you aren’t satisfied, and we can’t resolve your concerns, we’ll offer you a return of one month’s fees. We did not just implement this guarantee to hold ourselves accountable, we did so because of the confidence we have in our service. We want to help you take your focus off cleaning stress-points and direct it back toward your business goals. Each of our territory owners learns the importance of this early on, along with how accommodating our clients’ unique needs has gotten us recognition as a top janitorial cleaning company.
Would you like to learn more about the Image One Facility Solutions investment and what traits best fit our professional cleaning company? Feel free to contact us today!
If for some reason you are not completely satisfied and we can’t resolve your concerns, we offer a return of up to 100% of one month’s fees.