The Image One's Method
ABOUT IMAGE ONE'S® UNIQUE PROGRAM
Superior Commercial Cleaning Services
At Image One®, our franchisees are owner-operators who have a vested interest in providing only the best janitorial services to our clients. Their desire to own, operate, and build a successful business distinguishes them from conventional commercial cleaners. Our team pays close attention to the detail to provide comprehensive services that go above and beyond. We stand behind our work and use each appointment as an opportunity to out-do ourselves, while you can benefit from our commitment to excellence.
If for some reason you are not completely satisfied and we can't resolve your concerns, we offer a return of up to 100% of one month's fees.
Image One’s unique program for customer support revolves around superior communication. Our Intelliclean™ system puts you in touch with our corporate headquarters, your operations manager, and the cleaner with the click of a mouse. All your information is readily available, including inspections done on the premises, past messages, and your cleaning specifications. Home phone and cell phone numbers are provided as well. Our team makes regular on-site inspections of every account and provide evaluation forms for your input on how we are doing. All of this information is kept together in your database for easy reference and is made available to the franchisee’s as well so that you can receive the very best service possible.